Pantai Hospital Ayer Keroh (PHAK)
(Multi Speciality)
Established In : 1986
No of Beds : 250
Address info :
No.241, 75450 Ayer Keroh, Melaka, Malaysia.
About
Pantai Hospital Ayer Keroh (PHAK) is a premier multi-disciplinary tertiary care provider located in the historic state of Melaka, Malaysia. As a member of the prestigious IHH Healthcare network, this JCI-accredited facility is renowned for its commitment to clinical excellence, patient safety, and cutting-edge medical technology. Serving as a vital healthcare hub for Southern Malaysia and international medical tourists, PHAK offers specialized expertise in cardiology, oncology, and orthopedics, supported by a 24-hour emergency department and state-of-the-art diagnostic imaging. Its patient-centric approach ensures that every individual receives world-class medical treatment tailored to their specific needs in a compassionate environment.
Video Resource
Explore the advanced medical facilities and expert care at Pantai Hospital Ayer Keroh:
Video: Pantai Hospital Ayer Keroh Corporate Overview
This video showcases the hospital\\s modern infrastructure, its specialized Cancer and Heart Centers, and the high standard of hospitality offered to patients.
Specialist Doctors at Pantai Hospital Ayer Keroh
PHAK is home to an extensive team of highly experienced consultants. Below are some of the leading specialists across key medical fields:
| Department | Specialist Name | Expertise & Focus Areas |
|---|---|---|
| Cardiology | Dr. S. Venkateshwaran | Interventional Cardiology, Angioplasty, and Heart Failure Management. |
| Oncology | Dr. Jayendran Dharmaratnam | Clinical Oncology, Radiotherapy, and Chemotherapy. |
| Orthopedics | Dr. Mohd Azabe Mohd Noordin | Spine Surgery, Joint Replacement, and Trauma Surgery. |
| Neurology | Dr. Julia Shahnaz Merican | General Neurology, Stroke Management, and Epilepsy. |
| General Surgery | Dr. Ng Boon Khai | Colorectal Surgery and Laparoscopic (Minimally Invasive) Surgery. |
| Obstetrics & Gynae | Dr. Tan Boon Hock | High-risk Pregnancy, Fertility, and Gynecological Laparoscopy. |
| Paediatrics | Dr. Ooi Cheng Ghee | General Paediatrics and Neonatology. |
| Urology | Dr. Senthil Nathan | Kidney Stones, Prostate Health, and Urological Cancers. |
Facilities
Pantai Hospital Ayer Keroh (PHAK) offers a comprehensive suite of facilities designed to provide high-quality medical care and a comfortable environment for patients and their families. As a tertiary care provider, the hospital balances clinical high-tech facilities with essential support services.
Medical and Patient Facilities: Pantai Hospital Ayer Keroh
| Facility Category | Description & Key Features |
|---|---|
| Emergency Services | 24-Hour Accident & Emergency (A&E): Equipped for trauma resuscitation and critical care stabilized before admission. |
| Surgical Facilities | 6 Operating Theatres: Includes dedicated rooms for major surgeries like cardiothoracic, neurosurgery, and orthopedics. |
| Diagnostic Imaging | Advanced Radiology: Features 640-slice CT Scan, 3T MRI, Digital Mammography, Bone Densitometry (DEXA), and Ultrasound. |
| Specialized Labs | Cardiac Catheterization Lab (Cath Lab): For minimally invasive heart procedures like balloon angioplasty and stenting. |
| Cancer Treatment | Cancer Centre: Equipped with Linear Accelerator (LINAC) for radiation and private chemotherapy administration bays. |
| Inpatient Care | 250 Beds: Ranges from open wards to private Deluxe and Premier Suites with sofa-beds for companions. |
| Intensive Care | ICU, CCU, and NICU: Specialized units for intensive adult care, coronary monitoring, and newborn intensive care. |
| Dialysis Center | Haemodialysis Unit: Multiple stations with advanced water filtration systems for renal failure patients. |
| Wellness & Screening | Health Screening Centre: A dedicated wing for executive and pre-employment medical examinations. |
| Rehabilitation | Physiotherapy & Occupational Therapy: Modern gym and equipment for post-op recovery and sports injury rehab. |
Hospitality & Convenience Amenities
Beyond clinical care, PHAK provides several facilities to ensure a convenient stay for family members and international visitors:
- International Patient Center: Specialized assistance for foreign patients, including language translation, flight arrangements, and visa extensions.
- On-Site Dining: A cafeteria and various food outlets (such as O\\Briens Irish Sandwich Cafe) offering healthy meals and snacks for visitors.
- Prayer Facilities: Dedicated Surau (prayer rooms) available for Muslim patients and visitors.
- Retail & Pharmacy: In-house retail pharmacy for prescriptions and basic health supplies, plus a small convenience store.
- Parking & Logistics: Ample parking space and 24-hour security monitoring.
Key Facility Highlight: The Heart & Vascular Centre
The Heart Centre at PHAK is one of the busiest in the region, featuring a dedicated team of cardiologists and surgeons. The infrastructure allows for rapid intervention in heart attack cases, utilizing the Cath Lab for immediate diagnostic and therapeutic procedures.
Achievements Highlights
Pantai Hospital Ayer Keroh (PHAK) has established itself as a leading tertiary healthcare provider in the Southern Region of Malaysia. Its achievements are centered on its commitment to clinical excellence, patient safety, and pioneering medical technology in the state of Melaka.
Achievements & Highlights: Pantai Hospital Ayer Keroh
| Category | Achievement & Clinical Highlight |
|---|---|
| Global Quality Standards | Double-accredited by JCI (Joint Commission International) and MSQH (Malaysian Society for Quality in Health), signifying adherence to the highest global safety protocols. |
| Oncology Milestone | Recognized as a leading Cancer Center in the region, offering comprehensive radiotherapy and chemotherapy with the advanced Linear Accelerator (LINAC) system. |
| Cardiac Excellence | Successfully performed thousands of interventional cardiology procedures and complex heart bypass surgeries (CABG) as a major referral hub in Melaka. |
| Diagnostic Technology | First in the region to host a 640-slice CT Scanner, allowing for ultra-fast, high-definition cardiac and vascular imaging with minimal radiation. |
| Neurosurgery Hub | Established as a primary center for Advanced Neurosurgery, capable of handling complex brain tumors and spinal reconstructions using neuro-navigation systems. |
| Medical Tourism | Awarded for its contribution to Medical Tourism in Melaka, serving as a preferred destination for international patients, particularly from Indonesia. |
| Orthopedic Innovation | A pioneer in Total Joint Replacement (Hip & Knee) and minimally invasive spine surgeries in Southern Malaysia. |
| Emergency Response | Features a highly-rated 24-hour Accident & Emergency department with a specialized trauma team for rapid-response critical care. |
Key Strategic Highlights
- Comprehensive Cancer Care: PHAK\\s Cancer Center is unique for its multidisciplinary approach, where surgeons, oncologists, and radiologists work in a \\\"Tumor Board\\\" format to personalize patient treatment.
- Specialized Fertility Services: The hospital has expanded its highlights in Women\\s Health, offering advanced screening and intervention for high-risk pregnancies and reproductive health.
- Integration with IHH Healthcare: As part of the IHH Healthcare network (one of the largest in the world), PHAK benefits from global medical knowledge exchange and standardized clinical pathways.
- Community Trust: For over 35 years, it has remained the \\\"People’s Hospital\\\" in Melaka, consistently winning local and national service excellence awards for patient experience.
Infrastructure
Pantai Hospital Ayer Keroh (PHAK) boasts a robust medical infrastructure designed to support complex tertiary care. Its layout integrates high-capacity inpatient wards with specialized clinical zones and advanced diagnostic technology, making it one of the most technologically advanced hospitals in the Southern Region of Malaysia.
Infrastructure Overview: Pantai Hospital Ayer Keroh
| Infrastructure Category | Details & Key Features |
|---|---|
| Capacity | 250 Beds, featuring a range of room types from Multi-bed Wards to Premier Suites and VIP Rooms. |
| Specialized Centers | Standalone infrastructure for the Cancer Centre, Heart & Vascular Centre, and Orthopaedic Centre. |
| Diagnostic Imaging | Equipped with a 640-slice CT Scanner (one of the fastest in the region) and 3.0 Tesla MRI for high-precision diagnostics. |
| Surgical Facilities | 6 Operating Theatres, including specialized suites for Neurosurgery and Cardiothoracic (Heart) Surgery. |
| Critical Care Units | Dedicated ICU (Intensive Care Unit), HDU (High Dependency Unit), and CCU (Coronary Care Unit) for 24/7 monitoring. |
| Maternity & Neonatal | Features a specialized Labour & Delivery Suite and a high-tech NICU (Neonatal Intensive Care Unit). |
| Oncology Tech | Advanced Linear Accelerator (LINAC) for radiation therapy and dedicated chemotherapy daycare suites. |
| Laboratory & Pharmacy | Full-scale In-house Laboratory (ISO-certified) and a 24-hour outpatient and inpatient pharmacy. |
| Cardiac Lab | State-of-the-art Cardiac Catheterization Lab (Cath Lab) for angioplasty and pacemaker procedures. |
| Emergency Hub | A dedicated 24-hour Accident & Emergency (A&E) wing with a specialized trauma resuscitation bay. |
Key Structural & Technological Highlights
- The 640-Slice CT Scanner: This is a centerpiece of PHAK’s infrastructure. It allows for a full-heart scan in a single heartbeat, significantly improving the accuracy of coronary artery assessments while using a much lower radiation dose compared to older models.
- Cancer Centre Integration: The infrastructure for oncology is designed as a \\\"one-stop\\\" hub where patients can receive imaging, chemotherapy, and radiation therapy in a contiguous area to minimize physical stress.
- Dialysis Centre: A modern, high-capacity Haemodialysis Unit featuring the latest water purification systems to support patients with chronic kidney disease.
- Digital Integration: The hospital utilizes an integrated Hospital Information System (HIS) to ensure that patient records, imaging results, and laboratory reports are accessible to specialists in real-time across all departments.
Department
Pantai Hospital Ayer Keroh (PHAK) is a multi-disciplinary tertiary care hospital with over 40 medical specialties. Its departments are organized into specialized Centers of Excellence, Clinical Specialties, and Diagnostic/Support Services.
Medical Departments & Specialties at PHAK
| Category | Departments & Specialized Services |
|---|---|
| Centers of Excellence | • Cancer Centre (Oncology & Radiotherapy) • Heart & Vascular Centre (Cardiology & Cardiothoracic Surgery) • Orthopaedic Centre (Joint Replacement, Spine & Sports Surgery) |
| Surgical Specialties | • General Surgery (Bariatric, Colorectal, Breast & Vascular) • Neurosurgery (Brain & Spine) • Plastic & Reconstructive Surgery • Paediatric Surgery • Urology & Nephrology Surgery |
| Internal Medicine | • Endocrinology (Diabetes & Hormones) • Gastroenterology & Hepatology (Digestive & Liver) • Nephrology (Renal/Kidney Medicine) • Respiratory Medicine (Lungs) • Rheumatology & Geriatric Medicine |
| Women & Children | • Obstetrics & Gynaecology (Pregnancy, Fertility & Gynae-Oncology) • Paediatrics (General Paediatrics & Neonatology) |
| Head & Neck | • Ophthalmology (Eye Surgery & Retinal Care) • Otorhinolaryngology (Ear, Nose & Throat - ENT) • Dental & Maxillofacial Surgery |
| Diagnostic Services | • Radiology & Imaging (MRI, CT Scan, Mammogram) • Cardiac Catheterization Lab (Cath Lab) • Haemodialysis Unit • Clinical Laboratory & Pathology |
| Support & Wellness | • 24-hour Accident & Emergency • Physiotherapy & Rehabilitation • Wellness/Health Screening Centre • Occupational Safety & Health Clinic |
Key Departmental Highlights
- Heart & Vascular: PHAK is a major referral center in Southern Malaysia for complex heart bypass surgeries (CABG) and interventional cardiology (angioplasty).
- Cancer Care: It is equipped with advanced technology like the Linear Accelerator (LINAC) for radiotherapy and the SagiNova HDR Afterloader for brachytherapy.
- Robotic-Assisted Surgery: The hospital utilizes robotic technology to enhance precision in various surgical procedures, leading to faster recovery times for patients.
